Frequently Asked Questions
What are your Customer Service Hours?
Customer Service is open Monday to Friday 9 am to 5 pm PST (Closed Weekends)
Toll-Free Phone: 1-877-P4L-VITAMINS (1-877-745-8482)
or email us at email@example.com
Can I cancel me autoship at any time?
Yes, you can. Our policy always puts the customer first. You can cancel at any time for any reason. Just call us at 1-877-P4L-VITAMINS (1-877-745-8482), and our friendly customer service staff will be more than happy to help you.
What does the date mean on the bottom of the bottle?
On the bottom of the bottle you will see a stamp saying MFG and a date. This is our manufacturing date (the date that product was created). It is NOT the expiration date.
Can children take the product?
Yes. It is critical, that at an early age, children are taught the importance of taking care of their health. Children only take one teaspoon for every 17lbs of body weight. They can drink it straight as it tastes like orange juice or mix it in water or their favorite juice.
Do you offer free shipping?
Yes we do on certain specials. Please check our Order Now page.
What is your mailing address?
Mailing Address Only:
Passion 4 Life
1345 Encinitas Blvd., # 736
Encinitas, CA 92024
Can we pick up bottles from the office?
We are an online retailer so you can only get the product from this website.
Passion 4 Life Refund and Return Policy
- Passion 4 Life will replace or refund the cost of the product less actual shipping cost if notified within thirty days of the invoice date of the product. Products purchased outside of the thirty days cannot be refunded or exchanged if returned. Please check your invoice date before returning the product to avoid disappointment. All returns must be shipped at customer expense to this address:
“RETURNS, Passion 4 Life, 29076 Stone Ridge Street, Menifee, CA 92584”
autoshipcancellations and returns must be submitted in writing and sent to the firstname.lastname@example.org email a minimum of 24 hours before next shipping date. Passion 4 Life will not regard messages on our voicemail as an official cancellation request. It MUST be done in writing.
- Passion 4 Life is not responsible for over purchase of the product and retains the right to charge restocking and shipping fees if necessary to return the unopened and undamaged product to our distribution center.
- Orders can take 2-3 business days to process. Please note our logistics center is closed on weekends.
- All returns & refund requests must be submitted in writing via email.